FAQ
My office can help by inquiring into your passport application and working with the Washington Passport Agency or one of the regional passport centers or agencies to ensure you receive your passport. The Washington Passport Agency is an arm of the U.S. Department of State. They are tasked with verifying citizenship and issuing passports to United States citizens who apply and pay a fee.
Please note that the Department of State requires a Privacy Act Consent Form to be signed prior to providing our office with any information on the status of your passport.
If you have tried to resolve a problem with your landlord or mortgage lender without reaching a solution, Congressman Ivey's office may be able to help.
My office can help you with determining Social Security benefits, as well as Supplemental Security Income (SSI) and Medicare eligibility. We can make an inquiry to request the status of your pending claim or submit a request for expedited review on your behalf. However, the Office of Disability Adjudication and Review (ODAR) determines if a case is “critical” and requires special processing under specific situations.
We can help you with:
We can help with:
- Addressing how Medicare may be covering your prescription drugs.
- Navigating long-term care options provided under Medicaid and other federal programs.
- Appealing a decision by Medicare that you believe may be unfair.
- Following up on the status of a Medicare claim.
- Accessing other federal services and programs available to seniors.
You may not need our help. Click on the following links for further information.
Helping constituents navigate the federal bureaucracy including helping constituents understand and navigate the complicated processes of federal agencies, such as applying for benefits, resolving disputes, or obtaining information.
Resolving problems with federal agencies such as helping constituents who are experiencing problems with federal agencies, delays in processing applications or benefits, mistakes on paperwork, or other issues.
- After submitting your Privacy Release Form, we will reach out to the federal agency on your behalf.
- As soon as the agency gets back to us, we will immediately follow up with you.
- After 30 business days (not including weekends and holidays), we will follow up with the agency if we haven't heard back.
- Be patient, but always follow up on your case.
Submitting federal casework typically involves contacting your elected representative in the United States Congress, either a Senator or a Representative, and requesting their assistance in addressing a problem or issue that falls under the jurisdiction of the federal government.
For our offices to submit an inquiry on your behalf, a few criteria have to be met: