What can you help with?
Helping constituents navigate the federal bureaucracy including helping constituents understand and navigate the complicated processes of federal agencies, such as applying for benefits, resolving disputes, or obtaining information.
Resolving problems with federal agencies such as helping constituents who are experiencing problems with federal agencies, delays in processing applications or benefits, mistakes on paperwork, or other issues.
Advocating for constituent interests. For example, a member of Congress may work to secure funding for a local project or to protect a constituent from unfair treatment by a federal agency.
Providing information such as information about federal programs, policies, and regulations. This can be particularly helpful for people who are not familiar with how the federal government works.