What is Federal Casework?

Submitting federal casework typically involves contacting your elected representative in the United States Congress, either a Senator or a Representative, and requesting their assistance in addressing a problem or issue that falls under the jurisdiction of the federal government.
For our offices to submit an inquiry on your behalf, a few criteria have to be met: 

1. You must have already initiated an inquiry with the federal agency. We can not begin the request or inquiry.
   Example:  
2. We must have a Privacy Release Form signed and dated by you (the constituent requesting help). It must be completed in its entirety. Please be sure to add supporting details to your case, including travel itineraries for passport cases, receipt numbers for immigration cases, etc. This helps streamline the process. Any errors or missing documents may delay the process.